BOTfriends offers a Conversational AI platform that provides AI chatbots and phonebots for automated customer service.
It enables businesses to automate up to 80% of inquiries, ensuring 24/7 availability and multilingual support.
The platform is user-friendly, requiring no coding skills for bot creation, and includes features like human handover and analytics.
Key Features of BOTfriends' AI Solutions:
- 24/7 Availability: Customer service available around the clock across all channels.
- High Automation Rate: Automates up to 80% of customer inquiries using Conversational AI.
- Multilingual Support: Supports over 120 languages for global customer engagement.
- No Code Solution: Users can create and train bots without programming knowledge.
- Human Handover: Seamless transition to live agents when necessary.
- Analytics: Data insights to monitor and optimize bot performance.
- Quick Setup: Rapid deployment of bots using existing documents or URLs.
- Integration Capabilities: Connects with various third-party tools and services.
- GDPR Compliance: Ensures data protection and privacy according to EU regulations.
