Best AI Phone Agents

CallHippo is a cloud-based business telephony solution that offers virtual answering services.

It provides VoIP phone systems, automatic call distribution, call recording, and AI-driven speech analytics, enabling businesses to manage communications effectively.

Users can obtain local, international, and toll-free numbers, enhancing global connectivity.

Key Features of CallHippo:

1. VoIP-based Virtual Phone System
2. Automatic Call Distribution
3. Call Recording
4. COACH - Speech AI (AI-driven speech analytics)
5. Call Tracking (analyzing marketing campaigns)
6. Voice Broadcasting (automated voice messages)
7. Power Dialer
8. Global Connect
9. Smart Switch
10. SDAP - Patent Pending Technology
11. IVR (Interactive Voice Response)
12. Advanced Analytics
13. Multilingual Brand Voice
14. AI Voice Assistants
15. 24/7 Support

Caller Suite provides a cloud-based PBX and IVR system that enables businesses to automate customer interactions.

Key features include professional business phone numbers, interactive voice response (IVR), call routing, call recording, and mobile PBX capabilities, allowing users to manage calls from any device.

Key Features of Caller Suite:

1. Local & Toll-Free Numbers: Get professional business phone numbers.
2. Interactive Voice Response (IVR): Play custom greetings and offer caller menus.
3. Mobile PBX: Make and receive calls from any device.
4. Call Routing: Direct calls to the right personnel or departments.
5. Call Recording: Record all calls for quality assurance.
6. Contact List Management: Store and manage unlimited contacts.
7. Free Hosting: No charges for bandwidth or storage.

MightyCall is a cloud-based call center solution tailored for small and mid-sized businesses.

It provides features for managing incoming and outgoing calls, tracking performance, and real-time supervision, all without the need for physical hardware.

The platform supports various phone number types and integrates seamlessly with CRM systems, enhancing communication efficiency.

Key Features of MightyCall:

• Call Management: Call routing, automatic call distribution (ACD), multi-level IVR, auto attendant.
• Call Analytics & Monitoring: Live call monitoring, call recording, call whisper.
• Voicemail Features: Voicemail transcription, voicemail to text.
• Flexibility: Unlimited calling within the U.S. and Canada, customizable call flows.
• Integration: Seamless integration with CRM platforms.
• User-Friendly: No hardware or special software required, mobile compatibility for various devices.
• Advanced Features: Predictive dialers, call queuing, and dedicated workspaces for supervisors.

Smith.ai provides a customer engagement platform that combines AI and human agents to deliver 24/7 support.

Their services include phone answering, web chat, lead qualification, and appointment scheduling, aimed at enhancing customer interactions and improving business efficiency.

Key Features of Smith.ai:

• 24/7 phone answering
• 24/7 outbound calling
• 24/7 website chat
• CRM integration
• Appointment booking
• Lead screening/intake
• Bilingual answering
• Warm phone transfers
• Call analytics

DeepCall is a cloud telephony solution designed to enhance communication management for businesses.

It features smart call routing, call recording, and tools for scheduling calls and managing campaigns, enabling efficient remote work and customer interaction.

Key Features of DeepCall:

1. Dashboard: Overview of calls, campaigns, agents, and activities.
2. Recent Call: Filter and monitor recent calls by agent, time, and duration.
3. Campaign Management: Create targeted campaigns with recipient and agent lists.
4. Call Scheduling: Schedule calls at customer convenience.
5. Calling List Management: Upload and manage calling lists without third-party solutions.
6. Live Call Features: Advanced actions during live calls (barge-in, forward, conference, hold, whisper, mute).

Virtual Phone provides a variety of virtual phone services, including free and advanced plans for virtual numbers.

Key features include voicemail, IVR, call recording, and call forwarding, enabling effective remote communication management.

The service supports inbound and outbound calls in over 100 countries.

Key Features:

• Voicemail
• IVR (Interactive Voice Response)
• Call Recording
• Call Forwarding
• Softphone capabilities
• Inbound Calls
• Outbound Calls
• Global reach (100+ countries) for call forwarding

Expert Answering Service offers a range of virtual answering services, including virtual receptionist solutions for various sectors such as legal, medical, and small businesses.

Their services feature 24/7 availability, call overflow handling, and specialized answering services tailored to different industries.

Key Features:

• Virtual Receptionist Services
• 24/7 Availability (After Hours Answering Service)
• Call Overflow Handling
• Specialized Services for Various Industries (e.g., legal, medical, retail)
• Customizable Answering Solutions for Small Businesses and Home-Based Businesses

Hosted Numbers provides a virtual phone system that offers local, toll-free, and vanity phone numbers.

Key features include call forwarding, call tracking, and call recording, enabling users to manage calls from anywhere without hardware requirements.

Ideal for small businesses and remote teams.

Key Features of Hosted Numbers:

• Local and Toll-Free Numbers
• Vanity Numbers
• Call Forwarding
• Call Tracking
• Call Recording
• In-Depth Call Reports
• No Hardware Required
• 24/7 Customer Service

Callifony Solutions provides a cloud-hosted business communication platform that enhances customer engagement through features like virtual receptionists, IVR systems, and CRM integration.

It supports SMS campaigns, voice APIs, and call management, making it ideal for startups and SMEs aiming to improve customer experience and streamline communication.

Key Features of Callifony Solutions:

• Virtual Receptionist
• Self-help IVRs
• Call Masking
• IVR (Interactive Voice Response)
• Cloud Contact Center
• Voice API
• SMS Delivery
• CRM Integration
• Automated Outbound IVR
• Toll-Free Numbers
• Virtual Numbers
• Chatbots
• Speech to Text and Text to Speech solutions.

TopologyTel offers cloud telephony services that include IVR (Interactive Voice Response), missed call management, lead management, and SMS solutions.

Their services enable businesses to efficiently manage customer interactions and gather leads without the need for a physical presence.

Key Features of TopologyTel:

1. IVR (Interactive Voice Response) - Greet customers and manage multiple simultaneous calls.
2. Missed Calls - Collect responses and gather leads anonymously.
3. Feedback - Greet customers and promise follow-up calls to gather leads.
4. TANGO SMS - Send promotional SMS, transactional SMS, and OTPs.

Direct Numbers offers virtual phone numbers and call management services tailored for businesses.

Their cloud-hosted solutions enable call routing to office phones, mobiles, or email, ensuring that no important calls are missed.

They provide an online management tool for easy access to call stats and services, making it ideal for remote and home workers.

Key Features of Direct Numbers:

1. Virtual phone numbers
2. Cloud-hosted call management services
3. Call routing to office phones, mobiles, emails, or IVR menus
4. Online management tool for number control
5. Disaster recovery options for call redirection
6. Support for home and remote workers

Zadarma provides a cloud-based VoIP system that includes virtual answering services, call forwarding, call recording, and integrated CRM capabilities.

It enables businesses to manage communications remotely with 24/7 support.

Key Features of Zadarma's VoIP System:

1. Cloud PBX for quick setup
2. Interactive Voice Response (IVR)
3. Conditional and Unconditional Call Forwarding
4. Call Recording
5. Speech Analytics
6. Integrated CRM system
7. 24/7 Multichannel Customer Support
8. Virtual Phone Numbers in 100 countries
9. Up to 90% savings on international calls
10. User-friendly setup for non-technical users

Virtual Call Manager is a free call management service in the UK, designed to handle communications for businesses.

It features call queuing, missed call alerts, and an auto attendant, enabling efficient call management without a physical presence.

The service also includes call forwarding and email notifications for voicemails.

Key Features of Virtual Call Manager:

• FREE virtual PBX Phone System
• 2 FREE 084 numbers connected to your virtual PBX
• Call forwarding to UK Landlines or UK Mobiles
• Call Queuing
• Missed Call Alerts via email or SMS
• Auto Attendant for department routing
• SEO call tracking tools
• Advanced call statistics including missed call lists
• Enterprise Software for Call Centres and Start-ups
• Call Screening to identify callers
• Fast Setup with Instant Activation

Kim's Answering Service, Inc. offers 24/7 virtual answering services, managing phone calls and messages for clients.

Their services include features like direct deposit and auto pay for credit card payments, ensuring seamless communication and payment processing.

Key Features of Kim's Answering Service, Inc.:

1. 24/7 Availability: Round-the-clock answering service.
2. Virtual Answering Services: Handling phone calls and messages for clients.
3. Digital Payment Options: Direct deposit and auto pay for credit card payments.
4. Telecommunications Industry: Operates within the telecommunications sector.
5. Small Business Size: Personalized service with a small team.

CallMOR provides a virtual phone system that enables businesses to manage communications seamlessly from anywhere.

With unlimited plans and no hidden fees, it focuses on enhancing customer satisfaction through effective communication solutions, including VOIP and cloud services.

Key Features of CallMOR:

• Unlimited Calling
• HD Voice
• Premium Voicemail
• Unlimited Call Forwarding
• Caller ID and Call Display
• Personal Dashboard

BuyVirtualNumber.com provides virtual phone number services, offering unlimited incoming calls and multi-channel options for businesses.

Their products include toll-free numbers and services tailored for call centers, all designed to enhance communication while minimizing costs.

Key Features:

• Unlimited Incoming Calls
• Unlimited Channel DID
• Toll-Free Numbers
• No Per Minute Charges
• Free PBX Services
• International Presence for Businesses
• Call Forwarding Options
• Services for Call Centers and Calling Card Providers

Virtual Global Phone offers cloud-based virtual answering services, enabling businesses to create a local presence with phone numbers in over 7,500 locations worldwide.

Key features include call forwarding, 24/7 support, and optimized call routing for high-quality communication.

Key Features of Virtual Global Phone:

• Local and Toll-Free Phone Numbers
• Call Forwarding for dynamic load balancing
• 100% compliant cloud communications
• Best Quality Routing for optimized call experience
• TLS and SRTP encryption for secure communications
• Automated failovers for reliability
• 24/7 NOC support
• Dedicated Customer Relation Manager for personalized service
• Customizable pricing and discounts based on usage
• Detailed Call Data Records (CDRs) for tracking and analysis.

Call Me Private provides virtual phone numbers that mask and protect your real phone number.

Users can manage calls digitally with features like call forwarding, voicemail, and messaging, all without the need for hardware or software installation.

Key Features of Call Me Private:

• Local virtual phone numbers
• Toll-free virtual phone numbers
• Call forwarding
• Voicemail
• Messaging
• Conferencing
• Directory services
• Extensions
• Speed Dial
• Call recording

Excel Answering Service offers professional virtual answering services, including bilingual support for medical and business sectors.

Their services encompass call handling and message taking for various industries such as healthcare, small businesses, property management, and HVAC, ensuring effective communication without a physical presence.

Key Features of Excel Answering Service:

• Bilingual answering services (English/Spanish)
• Medical answering services
• Small business answering services
• Property management and real estate answering services
• Heating and cooling answering services
• Remote call handling and message taking

Knowlarity offers a cloud-based communication platform designed to simplify customer engagement for businesses.

Key features include virtual numbers, call forwarding, voicemail, and multi-channel support, enabling businesses to manage communications efficiently from anywhere.

Key Features of Knowlarity's Products:

1. Multi-channel communication platform
2. CRM integration
3. Secure and reliable services
4. Scalable solutions
5. Customized offerings
6. 24/7 support
7. Advanced call management features (call forwarding, voicemail, number masking)
8. Real-time data insights
9. Multi-lingual support

iCallify is an intelligent call center software that automates customer interactions through features like smart IVR, omnichannel communication, and real-time analytics.

It supports inbound, outbound, and blended calling campaigns, enhancing customer engagement and operational efficiency.

Key Features of iCallify:

• Omnichannel communication
• Remote work capabilities
• Intuitive UI & UX
• Automation of operations
• Smart IVR (Interactive Voice Response)
• Predictive dialing
• Auto dialer
• Call routing
• Real-time analytics
• Inbound, outbound, and blended calling campaign functionalities

Voice Mail Depot, Inc. provides a virtual phone system that includes features like Caller ID, unlimited simultaneous calls, voicemail to email, and call forwarding.

Their services are available at a flat monthly rate with no hidden fees, catering to both business and personal needs.

Key Features:

• Caller ID
• Unlimited Simultaneous Calls
• Fax to Email
• Find Me / Follow Me
• SMS Text Alerts
• Voice Mail to Email
• Call Forwarding
• Virtual PBX

Five9 provides a cloud-based contact center platform that enhances customer engagement through AI-driven solutions.

Its Intelligent Virtual Agent (IVA) automates routine inquiries, offering 24/7 support across multiple channels, allowing live agents to focus on complex issues.

Key Features of Five9:

1. Omnichannel Engagement: Supports interactions via voice, email, chat, and social media.
2. AI-Powered Solutions: Features Intelligent Virtual Agents and AI-driven agent assistance.
3. Workforce Optimization: Tools for managing agent performance and scheduling.
4. Real-Time Analytics: Insights into contact center performance and customer interactions.
5. Customizable Solutions: Tailor the platform to specific business needs.
6. 24/7 Availability: Continuous support for customer inquiries.
7. Automation: Automates routine tasks to improve efficiency.

Dialpad is an Ai-powered customer communications platform that enables businesses to enhance their customer interactions through integrated solutions for sales, support, and communication.

It features virtual receptionist services, call routing, and real-time insights to improve team productivity and customer satisfaction.

Key Features of Dialpad:

• Ai Voice: Call routing, call forwarding, interactive voice response (IVR).
• Ai Contact Center: Real-time assist, analytics for customer conversations.
• Ai Meetings: Transcriptions and call summaries after meetings.
• Intelligence & Analytics: Insights for improved business communications.

DuellCall provides cloud communication solutions, including IVR systems that function as virtual receptionists.

Their services offer automated call routing, 24/7 call handling with pre-recorded greetings, and various telephony features designed to enhance business communication efficiency.

Key Features of DuellCall:

• IVR (Interactive Voice Response) Solutions
• Virtual Number for marketing campaigns
• Call Recording
• Call Forwarding
• Call Routing
• Real-Time Analytics
• Live Call Monitoring
• Agent Scheduling

Call Cowboy is a virtual phone system that offers businesses a range of communication tools, including unlimited calling minutes, auto and predictive dialers, toll-free and local numbers, and an Interactive Voice Response (IVR) system.

This service enhances professional presence and streamlines customer communication without requiring a physical office.

Key Features of Call Cowboy:

• Unlimited outbound & inbound minutes
• Works with all mobile and desk phones
• Auto dialer and predictive dialer
• Toll-free and local phone numbers available
• Local pool of numbers
• Custom greetings and employee extensions with IVR
• SMS autoresponder for inbound messages
• Call tracking and performance reports

Muzztech Wireless Pvt. Ltd. offers advanced communication solutions including Interactive Voice Response (IVR) systems and Application-to-Person (A2P) messaging services.

Their IVR system functions as a 24/7 virtual receptionist, efficiently handling customer inquiries and call routing. The A2P messaging service allows businesses to send timely alerts and promotions directly to customers' mobile devices, enhancing engagement.

Key Features of Muzztech Wireless Pvt. Ltd.:

1. Interactive Voice Response (IVR): Automates call handling and routing, providing a virtual receptionist service.
2. Application-to-Person (A2P) Messaging: Enables instant communication with customers through SMS for alerts and promotions.
3. 24/7 Availability: Ensures customer inquiries are managed at any time.
4. Secure Communication: Implements top-tier security protocols for data protection.
5. Seamless Integration: Easily integrates with existing systems to enhance operational efficiency.
6. Rich Media Messaging: Supports multimedia content in messaging for engaging customer interactions.
7. Scalable Solutions: Offers flexible plans suitable for businesses of all sizes.
8. Dedicated Support: Provides ongoing support to ensure customer success.

Flexfony Telco Pvt Ltd provides AI-enabled cloud telephony solutions, including virtual numbers, IVR systems, and missed call services.

These offerings facilitate automated call handling and customer inquiries, enhancing communication efficiency for businesses.

Key Features of Flexfony's Cloud Telephony Solutions:

1. Virtual Numbers - Track marketing ROI of campaigns.
2. IVR System - Personalized and intelligent call handling.
3. Missed Call Solutions - Interactive campaigns and instant feedback.
4. 24/7 Support - Continuous availability for clients.
5. Real-time Analytics - Customizable dashboards for call performance.
6. Data Security - Secure storage of customer data.
7. Integration with CRM - Seamless integration for better lead management.
8. International Presence - Use of virtual numbers for global reach.

Acefone offers cloud telephony solutions that simplify communication for businesses.

Their services include inbound and outbound contact center solutions, featuring smart queue management, automated calling, and 24/7 support.

With scalable and customizable options, Acefone integrates seamlessly with various CRM platforms, catering to businesses of all sizes.

Key Features of Acefone's Cloud Telephony Services:

• Inbound Contact Center Solution: Smart queue management, real-time analytics, and custom workflows.
• Outbound Contact Center Solution: Automated calling operations with AI filters and preloaded templates.
• Toll-Free Numbers: Premium 800 numbers for enhanced brand recognition.
• VoIP Functionality: High-quality voice calls over the internet.
• Multi-Level IVR: Interactive voice response for efficient call routing.
• Smart Auto-Dialers: For managing outbound calls effectively.
• HD Video Conferencing: Seamless face-to-face interactions.
• 24/7 Support: Round-the-clock assistance for users.
• Integrations: Works with top CRM platforms for enhanced functionality.

Buzzdial provides a robust virtual answering service that includes features like IVR setup, call routing, and call recording.

Their offerings encompass bulk voice calls, missed call services, and various IVR solutions, enabling businesses to automate customer interactions efficiently.

Key Features of Buzzdial's Services:

• Sticky Agents
• Live Call Transfer
• Complex IVR
• Click To Call
• Instant Setup
• Best-in-Market Pricing
• Real-Time Reporting
• User-Friendly Portal
• CRM Integration
• API & Webhook
• SMS & Email Notifications

SendMyCall provides a cloud-based business phone system that enables efficient call management through features like call forwarding and virtual phone numbers.

It supports various phone types, enhancing communication flexibility and call quality for businesses.

Key Features of SendMyCall:

1. Cloud PBX: A cloud-based private branch exchange system for managing calls.
2. Call Forwarding: Ability to transfer incoming calls to any phone type (landline, mobile, VOIP, softphone).
3. Virtual Phone Numbers: Local and toll-free numbers available for an international presence.
4. Seamless Softphone Integration: Compatibility with various softphones for enhanced communication.
5. Customizable Call Handling: Options to optimize call routing and handling for improved productivity.
6. Crystal-Clear Audio: High-quality audio for clear communication.
7. Global Reach: Ability to receive calls from over 60 countries.

Virtual Phone System™ provides a scalable virtual communication solution for businesses, enabling them to manage calls and texts professionally.

Key features include two-way messaging, call tracking, and a flat-fee pricing model without long-term contracts.

Key Features of Virtual Phone System™:

• Two-way text messaging service for customer inquiries.
• Automated text message replies using SMS autoresponder.
• Call tracking, monitoring, and recording.
• Predictive dialing and contact management.
• Employee onboarding tools.
• Flat-fee pricing with no hidden fees or long-term contracts.

AnswerFront provides 24/7 virtual receptionist services, ensuring businesses never miss a call.

Their offerings include live answering, appointment scheduling, lead capture, and customized call handling, all aimed at enhancing customer service and supporting business growth.

Key Features of AnswerFront:

• 24/7 Live Answering: Ensures calls are answered at any time, providing prompt assistance.
• Appointment Scheduling: Streamlines the booking process to reduce no-shows.
• Lead Capture and Qualification: Maximizes lead generation by gathering essential information from callers.
• Customized Call Handling: Tailors services to align with the unique needs of each business.
• Multilingual Support: Offers services in multiple languages to cater to a diverse clientele.
• Scalable Services: Adapts to the growth and changing needs of businesses.

USAnswer offers a professional live answering service that operates 24/7, providing businesses with dedicated receptionists to handle calls, messages, and inquiries.

Their services include virtual receptionist solutions, call forwarding, and appointment setting, ensuring that businesses maintain communication with clients at all times.

Key Features of USAnswer's Virtual Answering Services:

• 24/7 Live Answering: Available around the clock to handle calls.
• Virtual Receptionists: Professional receptionists act as an extension of your business.
• Call Center Solutions: More than just answering calls; includes scheduling and customer management.
• Appointment Setting: Assistance with scheduling appointments.
• Lead Capture: Collecting information based on industry standards.
• Messaging: Options for text and email notifications.
• Unlimited Talk Time: Once calls are forwarded, there are no limits.
• Local Numbers: Available across the country.
• 30-Day Money-Back Guarantee: Satisfaction assurance for new customers.
• Customizable Plans: Tailored packages to fit specific business needs.

OD Answering Service offers 24/7 virtual answering services, enabling businesses to handle customer calls and messages remotely.

New customers can enjoy one month of free service to assess the benefits of their offerings.

Key Features of OD Answering Service:

• 24/7 availability for business answering services
• One month free service for new customers
• Fully trained staff to assist with inquiries
• Use of modern technology to manage communications
• Focus on teamwork to drive success

Unicom Teleservices provides 24/7 virtual answering services, including call handling, customer support, and operational task processing.

Their services are customizable and scalable, designed to meet the specific needs of businesses across various industries.

Key Features of Unicom Teleservices:

• 24/7 inbound and outbound call center services
• After-hours customer support
• Call overflow management
• Customizable and scalable service plans
• No contracts required
• Easy billing based on live agent talk time
• Integration with client software and processes
• HIPAA compliance for healthcare-related services

Global Virtual Numbers provides virtual phone numbers in over 150 countries, allowing users to forward calls to any designated phone number globally.

This service facilitates international communication, enabling businesses and individuals to establish a local presence and manage calls remotely, with features including virtual SMS numbers.

Key Features of Global Virtual Numbers:

1. Instant call forwarding from one country to any mobile or landline.
2. Create a phone presence in over 150 countries.
3. 24/7 management of virtual numbers and account preferences.
4. Option to cancel temporary numbers at any time.
5. High-quality call forwarding over global Tier 1 networks.
6. Availability of virtual SMS numbers.

Voiptella provides an all-in-one cloud-based communication platform that includes virtual phone numbers, smart IVR systems, and automated outbound calling services.

Their solutions enable businesses to manage communications efficiently, offering features like call forwarding, conferencing, and 24/7 support.

Key Features of Voiptella:

• Virtual Phone Number for routing calls
• Smart IVR system for call management
• 24/7 customer support
• Cloud-based communication platform
• Automated outbound calling
• Call forwarding capabilities
• E-fax services
• Text messaging services
• Call conferencing solutions
• CRM integration

Voxbay Solutions provides advanced cloud telephony services, including Multi Level IVR, Call Recording, Live Call Monitoring, and Time Based Routing.

Their solutions enhance customer interaction and data security through features like Call Masking and Virtual Numbers, all supported by 24/7 customer service.

Key Features of Voxbay Solutions:

1. Multi Level IVR: Customized automated responses to greet and guide callers.
2. Call Recording & Monitoring: Records calls for future reference and quality improvement.
3. Live Call Monitoring (Call Barging): Allows monitoring of live calls with options to listen, whisper, or join.
4. Live Call Transfer & Conference: Smooth transfer of live calls to agents.
5. Time Based Routing: Manages calls after office hours for client satisfaction.
6. Call Masking: Protects customer data and privacy during calls.
7. Virtual Number: Unique numbers not tied to a physical location.
8. Agent Login & Performance Reports: Access to performance metrics for agents.
9. Voice Mail: Digitally records messages for later retrieval.

Apollo Answering Service offers 24/7 virtual answering services that include call screening, message taking, and appointment scheduling.

Their trained receptionists ensure that every customer call is answered promptly, enhancing customer satisfaction and helping businesses capture more leads.

Key Features of Apollo Answering Service:

• 24/7 availability of professional receptionists
• Call screening and message taking
• Appointment scheduling
• Customizable call handling protocols
• Experienced receptionists trained in brand style
• After-hours answering service
• Peace of mind for business owners by managing customer inquiries without interruption

Voice Clearity provides a range of cloud-based telephony solutions including:

• Customized IVR Solutions: Automated phone answering systems tailored to customer needs.
• Call Center Services: Remote handling of customer inquiries to enhance support.
• Virtual Numbers: Track marketing ROI and manage communications effectively.
• Outbound Calling: Personalized automated calls to connect with customers.

These services are designed to improve customer engagement and operational efficiency for businesses.

Key Features of Voice Clearity:

1. Customized IVR Solutions - Intelligent and personalized cloud-based IVR services.
2. Call Center Services - Cloud-based call center solutions.
3. Click To Call - Allows prospects to request a call back instantly.
4. Outbound Calling - Personalized automated calls and SMS services.
5. Virtual Numbers - Track marketing ROI of multiple campaigns.
6. Bulk SMS Services - Effective mobile marketing campaigns via SMS.
7. Audio Conference Solutions - Features for running effective audio conferences.
8. International Business Solutions - Complete inbound and outbound solutions at affordable costs.

Callback Tracker is a versatile communications suite that enables businesses to engage with customers through callbacks, live chat, SMS, and email.

It streamlines customer interactions, allowing for quick installation and easy management of communications from a single platform.

Key Features of Callback Tracker:

• Multi-channel communication (calls, live chat, SMS, email, WhatsApp)
• Callback widget for easy customer interaction
• Live chat functionality
• Call tracking and metrics
• Conversational dashboards for managing communications
• Call scheduling for customer convenience
• Customizable widget colors and styles
• Call recording and notifications
• Support for unlimited websites

Alphatalk offers comprehensive virtual answering services that include call forwarding, virtual office solutions, and a hosted PBX system.

These features allow businesses to manage communications remotely, ensuring seamless connectivity and customer engagement.

Key Features of Alphatalk's Services:

• Cloud PBX with call handling and management features
• Pre-configured VoIP handsets
• Business phone numbers for communication
• Virtual office solutions
• Unlimited calling, SMS, and fax capabilities
• Multi-level auto attendant
• Call forwarding and transfer options
• Real-time call statistics and call recordings
• SMS and fax communication through the portal
• Compliance with ISO 27001 security standards

Answer 1st offers professional virtual answering services, including live call handling, emergency dispatch, appointment scheduling, and customer support.

Their bilingual agents are available 24/7/365, ensuring businesses never miss a call and can efficiently manage customer interactions.

Key Features of Answer 1st:

• Live Answering Service: Calls answered live with your company name.
• Emergency Dispatch: 24/7 handling of urgent calls.
• Appointment Scheduling: Efficient calendar management for clients.
• Order Taking: Live operator processing for phone orders.
• Customer Support: High-quality service for customer inquiries.
• Lead Qualification: Identifying and qualifying leads efficiently.

Go Answer offers 24/7 virtual answering services, providing live communication support for businesses.

Their services include appointment scheduling, customer service, and managing client communications across various industries, all handled by trained professionals to ensure personalized interactions.

Key Features of Go Answer:

• 24/7 live communication services
• Real human receptionists (no AI)
• Expertly trained staff
• Tailored services for various industries (legal, healthcare, small business)
• Appointment scheduling
• Inbound and outbound services
• HIPAA compliance for medical services
• Integration with existing tech stacks (calendars, CRMs)

Intalk.io is an omnichannel customer interaction platform that enables businesses to manage customer communications across various channels, including voice, email, SMS, webchat, and social media.

It offers cloud-based and on-premise solutions, allowing for seamless integration with existing CRM systems and mobile access for agents, enhancing customer service efficiency.

Key Features of Intalk.io:

1. Omnichannel Customer Interaction Platform - Integrates voice, email, SMS, webchat, and social media.
2. Cloud-based Call Center Solution - Designed for remote handling of customer interactions.
3. Seamless Integration - Easily integrates with existing CRM systems.
4. Mobile Application - Allows agents to manage customer queries on-the-go.
5. Custom Application Development - Tailored solutions for specific business needs.
6. Unified Customer Interaction Management - Streamlines all communication channels into one platform.
7. Learning Management Solutions - Provides training and support for users.
8. IVR, ACD, and IP-PBX capabilities - Advanced telephony features for efficient call management.
9. Reporting and Analytics - Offers insights into customer interactions and performance metrics.

Posh Virtual Receptionists offers a 24/7 live virtual receptionist service that handles call answering, appointment scheduling, and message taking for businesses.

Their service is designed to help companies focus on their core activities while ensuring customer inquiries are addressed promptly and professionally.

Key Features of Posh Virtual Receptionists:

• Live Answering Service: 24/7/365 availability to answer calls.
• Appointment Scheduling: Manage and schedule appointments for clients.
• Lead Capturing: Filter and capture leads from incoming calls.
• Custom Call Handling: Tailored call handling based on client preferences.
• Bilingual Receptionist Service: Available in English and Spanish.
• Voicemail Transcription: Transcribe voicemails for easy access.
• In-App Calling & Texting: Use the Posh app for communication.
• HIPAA Compliance: Ensures privacy and security for sensitive information.

Virtual Number Hub offers a virtual phone service that enables businesses to maintain an international presence. Key features include:

• Unlimited incoming calls
• Multi-channel numbers for call centers
• Free virtual PBX

This service helps users save on international roaming costs and enhances privacy with virtual phone numbers.

Key Features of Virtual Number Hub:

1. Unlimited Incoming Calls
2. Multi Channel Numbers for Call Centers
3. Toll-Free Numbers in USA, Canada, and UK
4. Free Virtual PBX with no hidden fees
5. Call Forwarding Options
6. Affordable pricing starting at $0.99 per month
7. Customer testimonials indicating reliability and cost savings.

ReachME provides a flexible and customizable virtual office solution that allows businesses to manage communications from anywhere.

Their services include hosted PBX, multi-party call conferencing, and cloud faxing, along with local, toll-free, and international phone numbers, ensuring seamless connectivity and professionalism without the need for physical infrastructure.

Key Features of ReachME:

• Flexible and customizable Virtual Office services.
• Hosted PBX service for a comprehensive phone system without expensive hardware.
• Local, toll-free, and international phone numbers.
• Cloud faxing capabilities (send and receive faxes via email).
• Multi-party call conferencing for meetings.

CallsInCloud provides a suite of virtual communication services including Office PBX, Auto Dialer, Avatar Dialer, and Voice Broadcasting.

These services enable businesses to manage inbound and outbound calls efficiently, featuring capabilities like call transfer, voicemail, and real-time reporting, making them suitable for virtual answering needs.

Key Features of CallsInCloud Products:

1. Office PBX:

   • 1 Static IP
   • 25 GB Storage
   • 7 Phone Extensions
   • Preconfigured Firewall
   • Call Recording
   • CDR Reports
   • Ring Groups

2. Auto Dialer:

   • 1 Agent
   • Inbound/Outbound calling
   • Answering Machine Detection
   • DNC filtering
   • Real Time Reporting
   • Caller ID settings
   • Callbacks

3. Avatar Dialer:

   • 1 Agent
   • Pre-Recorded Responses
   • Real Time Reporting
   • Caller ID settings
   • Callbacks
   • Retrieve Recordings
   • Remote Operation for Agents

4. Voice Broadcasting:

   • Press 1 calls
   • Pre-Recorded Outbound messages
   • Real Time Reporting
   • Caller ID settings
   • Callbacks
   • Retrieve Recordings
   • Remote Operation for Agents

TeleCMI is a cloud-based business phone system that provides virtual answering services, enabling effective management of customer communications.

It features a cloud contact center, AI-enabled IVR, and analytics tracking, allowing businesses to handle inbound and outbound calls seamlessly without the need for physical hardware.

Key Features of TeleCMI:

1. Cloud Contact Center for inbound and outbound management.
2. AI-enabled IVR for automated customer interactions.
3. Auto Sales Dialer to enhance sales outreach.
4. Virtual number services including local, international, and toll-free numbers.
5. Integration capabilities with CRM and helpdesk tools.
6. Real-time call analytics and performance tracking.
7. Multi-channel communication support (text, voice, WhatsApp).
8. VoIP phone system for seamless communication.

GetCallers offers affordable remote virtual assistant and caller services, specializing in inbound and outbound calling, appointment setting, and customer service.

Their solutions are tailored to meet specific business needs, promoting efficiency and growth without long-term contracts.

Key Features of GetCallers:

1. Outbound Calling
2. Inbound Customer Service
3. Appointment Setting
4. Customer Surveys
5. Data Entry
6. Social Media Management
7. Calendar Scheduling
8. Flexible Pricing (starting at $5/hour)
9. Tailored Services for specific business needs
10. Cloud-Based Technology for real-time monitoring

CallAnswer24 offers a 24/7 live phone answering service that ensures businesses never miss a call.

Their U.S.-based agents handle calls professionally, providing services such as message taking, appointment scheduling, and lead collection to enhance customer engagement and improve conversion rates.

Key Features of CallAnswer24:

• 24/7 Live Answering Service
• Message Taking
• Appointment Scheduling
• Lead Collection
• Event Registrations
• Overflow Calls
• After Hours Coverage
• Call Transfers

LocalPhone24 provides a range of virtual telephony services, including call forwarding, voicemail, IVR, and cloud PBX solutions.

These services enable businesses to manage communications effectively without a physical presence, enhancing customer support and operational efficiency.

Key Features of LocalPhone24:

1. Call Forwarding
2. Voicemail and Voicemail-to-Email/Text
3. VOIP Telephony and SIP
4. Cloud PBX and Business Phone Systems
5. Interactive Voice Response (IVR)
6. Customer Support-as-Service
7. Multi-user virtual WhatsApp interface
8. Auto Attendant and Voice Menu

OWIFY is a cloud-based call management platform that simplifies telephony for businesses.

It offers features like unlimited calls, SMS messaging, and smart scheduling, allowing companies to centralize and automate their call processes.

Ideal for remote work, it provides a user-friendly interface and integrates with various tools.

Key Features of OWIFY:

1. Unlimited incoming and outgoing calls
2. Phone numbers in over 70 countries
3. Cloud support call center for centralized call processes
4. Mobile application for field agents
5. Outbound call center with database integration
6. SMS sending capabilities with sender's name
7. Smart scheduling of calls between agents
8. Analytics and conversion measurement
9. Customizable settings for different business types
10. GDPR compliant call recording
11. API connectivity for integration with other tools

Always Answer provides 24/7 live answering and call center services designed to meet the needs of businesses of all sizes.

Their offerings include custom greetings, live call transfers, and voicemail, ensuring effective communication management for clients.

Key Features of Always Answer's Services:

• 24/7 Live Service: Always available to handle calls.
• Custom Greetings: Personalized automated messages for call screening.
• Email, Text, & Fax Delivery: Recap of messages sent to management.
• Live Call Transfer: Direct transfer to a live agent for personal touch.
• Recorded Calls: Option to record calls for reference.
• Reporting: Online statistics and custom automated reports.
• Toll-Free Numbers: Available for calls across the US and Canada.
• Voicemail: Notifications via email, text, or pager for received messages.

SecurVoice offers a comprehensive virtual answering service that enables businesses to make and receive calls from anywhere.

Key features include Digital Receptionist IVR, Calling Queues, and a user-friendly web-based management interface, all designed to enhance mobility and reduce communication costs.

Key Features of SecurVoice:

1. Mobility: Make & receive office calls anywhere.
2. Cost Effective: Vanity Toll Free Numbers, Digital Receptionist IVR, and Ring Groups to save on call costs.
3. Management: Control and extension management to enhance productivity.
4. Efficiency: Web-based configuration for easy installation and management.

AnswerTel offers customized virtual answering services for businesses, providing 24/7 live agents to manage calls.

Their trained staff ensures professional customer care, allowing clients to focus on their core operations.

Services include call dispatching via text, fax, and email, catering to various industries like medical and funeral services.

Key Features of AnswerTel's Virtual Answering Services:

1. 24/7 Live Agents - Available to answer calls any time of day, every day of the year.
2. Customized Services - Tailored answering services to fit the specific needs of various businesses.
3. Trained Professionals - Staff undergo intensive training to provide high-quality customer care.
4. Flexible Availability - Ability to handle calls at any time, allowing businesses to focus on their operations.
5. Industry Versatility - Services available for a wide range of industries, including medical offices and funeral homes.
6. Dispatching Capabilities - Calls can be dispatched via text, fax, email, or verbally based on client preferences.
7. HIPAA Compliance - For medical offices, ensuring secure handling of sensitive information.
8. Automated Appointment Reminders - Helps free up staff time by managing appointment notifications.

Answerline Telemessaging, Inc. offers comprehensive virtual answering services, including:

• 24-hour live answering
• Order entry
• Customer service & help desk
• Appointment scheduling
• Event and seminar reservations

They serve both residential and business clients throughout the United States, focusing on exceptional customer service.

Key Features of Answerline Telemessaging, Inc.:

• 24-hour live answering service
• Order entry
• Customer service & help desk
• Appointment scheduling
• Event and seminar reservations
• Dealer locates
• Web support

Talkroute is a virtual phone system that enables businesses to make and receive calls from desktops and smartphones.

It features call forwarding, voicemail management, text messaging, and video conferencing, providing a flexible communication solution without the need for physical equipment.

Key Features of Talkroute:

• Business calling from desktop, browser, and smartphones
• Text messaging (SMS & MMS) from business numbers
• Video conferencing with up to 100 participants
• Voicemail management with email and app notifications
• Call forwarding and routing
• Custom greetings for calls and voicemails
• Call recording for incoming and outgoing calls
• Auto Attendant/IVR for call menus
• Unlimited extensions for direct dialing
• Reporting and analytics for call data