TeleCMI is a cloud-based business phone system that provides virtual answering services, enabling effective management of customer communications.
It features a cloud contact center, AI-enabled IVR, and analytics tracking, allowing businesses to handle inbound and outbound calls seamlessly without the need for physical hardware.
Key Features of TeleCMI:
- Cloud Contact Center for inbound and outbound management.
- AI-enabled IVR for automated customer interactions.
- Auto Sales Dialer to enhance sales outreach.
- Virtual number services including local, international, and toll-free numbers.
- Integration capabilities with CRM and helpdesk tools.
- Real-time call analytics and performance tracking.
- Multi-channel communication support (text, voice, WhatsApp).
- VoIP phone system for seamless communication.
