Soverin provides a marketplace for AI applications, specializing in AI phone agents.
Their product, Thoughtly, allows businesses to deploy customizable human-like AI voice agents for handling customer service, sales, and marketing calls efficiently.
These agents can be set up in under 20 minutes and offer features such as 24/7 availability, multilingual support, and detailed call management.
Key Features of Soverin's AI Phone Agent Solutions:
- Customization: Highly customizable AI agents tailored to specific use cases (e.g., booking appointments).
- 24/7 Availability: AI agents available around the clock to assist customers.
- Multilingual Support: Capable of communicating in 28 languages.
- Call Management: Handles inbound and outbound calls, with features for call routing and escalation.
- Performance Improvement: Agents improve over time with ongoing tweaks and adjustments.
- Transparent Call Records: Provides detailed records of calls, including transcripts and durations.
- Testing Capability: Allows testing of the agent via a chat screen before live calls.
- Scalability: Can manage thousands of calls on demand.
