Cognius.ai provides Sofia, a conversational automation platform that enables businesses to automate customer interactions through AI.
Key features include non-linear conversation handling, deep natural language generation, multilingual support, and integration across various channels like telephony and social media.
The platform is designed for ease of use with a no-code interface, allowing users to create complex conversational flows and analytics dashboards effortlessly.
Key Features of Cognius.ai's Product:
- Non-Linear Conversations - Handles complex customer interactions.
- Deep NLG - Generates responses dynamically.
- Omni Channel - Supports deployment across Telephony, Social Media, and Web.
- Multilingual Support - Offers support for over 30 languages.
- Analytics - Tools for tracking KPIs and insights.
- Flexible Integrations - Connects with CRMs, databases, and apps.
- No-Code Platform - Create conversational flows without coding.
- Self-Configurable Analytics - Customize analytics dashboard easily.
