DeepCall is a cloud telephony solution designed to enhance communication management for businesses.
It features smart call routing, call recording, and tools for scheduling calls and managing campaigns, enabling efficient remote work and customer interaction.
Key Features of DeepCall:
- Dashboard: Overview of calls, campaigns, agents, and activities.
- Recent Call: Filter and monitor recent calls by agent, time, and duration.
- Campaign Management: Create targeted campaigns with recipient and agent lists.
- Call Scheduling: Schedule calls at customer convenience.
- Calling List Management: Upload and manage calling lists without third-party solutions.
- Live Call Features: Advanced actions during live calls (barge-in, forward, conference, hold, whisper, mute).
